The GM of a store has a unique perspective in the auto dealership management hierarchy. He has to effectively run the store, on a day to day basis, and watch out for the broader interests of the owner. I understand this synthesis of perspectives – because I am both an owner and a GM.
One of the reasons we like the Vanguard offering and team is that they “get it”. They understand both the day needs and the long-term planning needs of the dealership. They have serviced my F&I needs in 2 dealerships I have owned, including the one I currently manager.
Vanguard has always given me the feeling my store is the most important client they have. I have seen steady PVR and penetration growth, with strict attention to compliance – helping with risk management.
Vanguard understand teamwork – they function as a team and help my group do the same.
They truly know the car business and what we need. They help us in good markets and through the tough markets alike.
Vanguard is not only our dealership business partner. They have earned our friendship and remain our trusted dealership adviser.