April 22, 2013
Vanguard Dealer Services
I wanted to take a few minutes and thank you for all of your help over the last 14 years.
I was thinking back to 1999 when you were with Ford Credit and doing your annual refresher at the old store. You had to do 15 contracts before you could go back to San Diego, we were going through a very slow time and it took over a week to get you certified, and since it was taking so long, your supervisor Jake visited us to see what we were doing. Wow time goes by quickly.
You have always been very professional with your presentation of new products that would help us make more Finance Income. With your and Vanguard’s help in training our F&I personnel we have achieved one of the highest F&I averages in the Nation.
We are looking forward to working with you for many more years.